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Pulse surveys

The test of an effective employee survey is that the insights provided result in targeted actions that genuinely enhance employee engagement. Many organisations therefore choose to measure the impact of those actions on a regular basis, and to maintain an ongoing dialogue with their employees around the issues raised.

One approach is to commit to a series of regular follow-on ‘pulse’ surveys, which typically focus on a subset of issues from the overall survey and can be targeted to specific staff groups (i.e. pulse surveys are typically shorter, focussing on the key action areas within the organisation, and potentially to only a sample of employees).

The best time to agree the pulse approach will therefore be at the end of the action planning process. Should further follow-on surveys be required then considerable cost savings could be made by utilising the original question set and this would also allow for an analysis of changes over time.
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